Frequently Asked Questions
Questions? I've Got Answers
Common questions about how we work, pricing, and what to expect. If you don't find what you're looking for, just ask.
Working Together
It starts with a conversation. We'll discuss your project, challenges, and goals. If there's a good fit, we'll put together a proposal with scope, timeline, and pricing. Once we agree on terms, we get started—usually within a week or two.
It depends on the work. For team integration, we typically suggest at least a month to really add value. For project work, it depends on scope—some projects are a few days, others are several months. We'll figure out what makes sense for your situation.
We work remotely from the UK. We've been remote for years and have the setup and discipline to make it work well. For clients who need occasional on-site presence in the UK, we can discuss that.
We're based in the UK (GMT/BST). We typically work during UK business hours, but we're flexible for clients in different time zones. We've worked successfully with teams across Europe, the US, and beyond.
Engagement Types
With team integration, we join your existing team—attending standups, working in your codebase, and collaborating like a team member. With project work, we take ownership of a defined scope and deliver it independently, keeping you updated along the way.
For well-defined projects with clear requirements, yes. Fixed-price works best when scope is clear upfront. For projects where requirements might evolve, a time-based arrangement is usually better for both of us.
That's fine! Not everything needs to be a big engagement. If you need a code review, architecture advice, or help with a specific problem, we can arrange something that fits.
Technical
Our core stack is React, Next.js, and Node.js. We also work with TypeScript, PostgreSQL, MongoDB, and various AWS services. We're always learning, but these are where we have the deepest experience.
Absolutely. We've jumped into codebases of all sizes and ages. We'll take time to understand your setup, conventions, and architecture before making changes. If there are issues, we'll flag them—but we won't rewrite everything unless that's what you want.
We can handle deployment to platforms like Vercel, AWS, and similar. For complex infrastructure work, we'd recommend partnering with a DevOps specialist, though we can certainly collaborate with them.
Pricing & Contracts
We typically work on a day rate for ongoing work, or fixed price for defined projects. Rates depend on the type of work and engagement length. We're transparent about costs—reach out for a quote based on your specific needs.
For ongoing work, we invoice monthly with payment due within 14-30 days. For project work, it's usually a deposit upfront with the balance on completion. We'll agree on terms that work for both parties.
Work we create for you belongs to you. Our standard terms include full IP assignment for client work. We're also happy to sign NDAs if you have confidentiality requirements.
Communication
We adapt to your preferences. Slack, email, video calls—whatever works for your team. For project work, we provide regular updates (typically weekly). For team integration, we're in your communication channels daily.
Let's talk about it early. If there's an issue, we'd rather address it directly than let it fester. Most problems can be solved with honest conversation. Our goal is always to find a solution that works.
Still Have Questions?
We're happy to chat. Reach out and we'll get back to you as soon as we can.